Service and Support  >  Hardware Maintenance

Hardware Maintenance

Hardware Maintenance

We offer the best hardware maintenance plans available period!

Why can I say we are the best? Who else can offer this?

  • Full Unit Replacement – we are never working on your hardware in your store, we simply replace it.
  • Usage odometers built into our products so that when a unit fails for any reason we can see how many “miles” each component has on it. If any component has reached its half life, it is replaced.
  • Superior “made in America” engineering built into all Radiant POS products. We put our money where our mouth is.
  • We replace functional failure, Operational failure, and wear and tear. If your terminal screen is not as bright as it used to be…we’ll replace the whole unit. If you get a virus that ruins the unit….we’ll replace it. NO ONE ELSE CAN OFFER THIS TYPE OF COVERAGE.  
  • We have Radiant technicians within 2 hours of every major market in the U.S.
  • We do all this for unbelievably low maintenance rates.
  • We are committed to providing solutions that are “Always ready, Always on” and this is how we do it.