Service and Support
> Hardware Maintenance
We offer the best hardware maintenance plans available period!
Why can I say we are the best? Who else can offer this?
- Full Unit Replacement – we are never working on your hardware in your store, we simply replace it.
- Usage odometers built into our products so that when a unit fails for any reason we can see how many “miles” each component has on it. If any component has reached its half life, it is replaced.
- Superior “made in America” engineering built into all Radiant POS products. We put our money where our mouth is.
- We replace functional failure, Operational failure, and wear and tear. If your terminal screen is not as bright as it used to be…we’ll replace the whole unit. If you get a virus that ruins the unit….we’ll replace it. NO ONE ELSE CAN OFFER THIS TYPE OF COVERAGE.
- We have Radiant technicians within 2 hours of every major market in the U.S.
- We do all this for unbelievably low maintenance rates.
- We are committed to providing solutions that are “Always ready, Always on” and this is how we do it.